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Privacy Policy

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Privacy Policy

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Information We Collect

       

We collect both "Personal Information" and "Non Personal Information" about our users. In this policy, Personal Information is information that can be used to contact or identify you, such as your full name and email address, and information that is linked to such information. "Non Personal Information" is information that cannot be used to contact or identify you and is not linked to information that can be used to contact or identify you and includes passively collected information about your activities on our Site, such as usage data, to the extent that information is not linked to your Personal Information.   

       

Site Visitors can access and browse certain portions of the Site without disclosing Personal Information, although, like most websites, we passively collect certain information from your computer, such as your IP address and web browser user agent, when you browse the Site. Visitors who access and browse the Site without registering are "Site Visitors". In order to utilize some of the Services offered by Ripplequest.com, you must register with Ripplequest.com. All users who register with Ripplequest.com are "Registered Users"

     
     
       

Information you provide


       

Regardless of whether you are a Site Visitor or a Registered User, all Personal Information that you provide to us when registering, posting a job, posting a profile, communicating through the Site, discussing ripplequest options over the phone, utilizing our mobile applications or that you otherwise provide on the Site or by phone, email or postal mail, will be stored by us. You represent and warrant to us that you have the right and authority to provide us all Personal Information you provide about yourself or others. You may provide us this Personal Information in various ways, including:

       
         

When registering

         
               
  • When you register directly through Ripplequest.com, we will collect and store the information that you provide to us directly on our online registration forms. This may include, among other information:

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  • your first and last name
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  • your email address
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  • your home address
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  • your gender
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  • your birthday
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  • your phone number
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    Some users may have the opportunity to register with Ripplequest.com by connecting through Facebook's application programming interface (API). Please see Section I.B.4 below to learn about the information we access, collect and store if you register for Ripplequest.com through Facebook.

             

    If you register for a Service that requires you to pay a fee, Ripplequest.com will also collect your credit card type, number, expiration date, and security code as well as your billing address for payment purposes and your birthday, if not previously provided.

           

           
             

    When posting a job

             
                 
    • If you are a Ripplequest Seeker, we collect and store all of the additional information that you provide to us on your job posting or that is otherwise included in an auto-generated job posting. This may include, among other information:

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    • the type of ripplequest you are looking for, your schedule, location, hourly rate, number of children and ages (if applicable), narrative job description, requirements for a Ripplequest Provider (such as ability to drive)
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    • pictures you choose to provide
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    • health information, if you choose to provide it
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    • any other information you choose to include in your job posting
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      When posting a profile

               
                   
      • If you are a Ripplequest Provider, we collect and store all of the additional information that you provide to us in your profile. This may include, among other information:

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      • the type of ripplequest you are looking for, your schedule, location, hourly rate, number of children and ages (if applicable), narrative job description, requirements for a Ripplequest Provider (such as ability to drive)
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      • details on the ripplequest you offer, including for example the type of ripplequest you provide, your availability, your location, your level of education, languages you speak, your ability to drive
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      • related services you provide
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      • pictures you choose to post
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      • your phone numbers
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      • references, if you choose to provide them any other information you choose to include in your profile
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        By telephone

                 

        Both Site Visitors and Registered Users may provide Personal Information to Ripplequest.com when they contact Member Ripplequest or utilize certain Services Ripplequest.com may offer by telephone. For example, if you call a Ripplequest.com to discuss ripplequest options over the phone, we will collect and store all of the Personal Information you chose to provide to us, including but not limited to financial information, information about the ripplequest you or your loved one needs, health information about yourself or the loved one you seek ripplequest for, your contact information, etc. If you provide information about someone other than yourself, you represent that you have authority to do so.

               

               
                 

        Otherwise through the Site or by telephone, email, postal mail or chat

                 

        Certain Registered Users may provide Personal Information on the Site through other Site features and offerings such as our online communications, groups and payment platforms and our senior ripplequest offerings. In some cases, Site Visitors may have the ability to provide us Personal Information through the Site, such as contact information. In addition, both Registered Users and Site Visitors may choose to provide us additional Personal Information by phone, email, postal mail, or chat. We collect and store all of the Personal Information you provide us through these channels. Moreover, if you provide information about someone other than yourself through any of these channels, you represent that you have authority to do so.

               
             
             
               

        Information provided by others


              
               
                 

        By Site Visitors, Registered Users and others

                 
                      
                   

          Ripplequest.com also captures and collects information that Site Visitors, Registered Users and others provide about each other. For example, Ripplequest Providers may invite Site Visitors, Registered Users or others to rate and indicate their relationship to the Ripplequest Provider on the Site. Additionally, certain Ripplequest.com Registered Users may post reviews about individual Ripplequest Providers. Ripplequest.com may also obtain and post audio recordings of Ripplequest Provider references, which may also be accessed from the Site. In addition, certain Registered Users may communicate directly with each other through Ripplequest.com platforms. Site Visitors, Registered Users and others also may provide us information about Registered Users by phone, email or postal mail. Ripplequest.com captures and stores all information it receives from Site Visitors, Registered Users and others about other Registered Users and Site Visitors.

                 

                 
                   

          By third parties to verify your information and representations

                   

          n order to promote the safety and integrity of the Site and Service, you authorize Ripplequest.com in its Terms of Use to utilize third party service providers to use your Personal Information to scan on an on going basis a variety of sources, which may include, but are not limited to, national criminal databases, sex offender registries, certain media streams, terrorist watch lists, criminal and fugitive watch lists, fraud watch lists, law enforcement reports, and other data to assist us in verifying the information you provide us (such as your name, address, email address, etc.) and the representations and warranties you make in the Terms of Use and on the Site (such as representations regarding your criminal background) ("Verification Checks"). The results of any Verification Checks will be made available to Ripplequest.com.

                 

                 
                   

          By third parties that perform background checks

                   

          For the legitimate business purpose of protecting the safety and integrity of the Site and Ripplequest.com users, you authorize Ripplequest.com in its Terms of Use to utilize a third party consumer reporting agency to use your Personal Information to run periodic background checks on you when you register with Ripplequest.com and thereafter in connection with your continued use of our Services and/or interaction with our Site. In addition, we may provide some or all Registered Users with the option of requesting a background check be run on themselves or on Ripplequest Providers they are considering hiring. Any such background checks will be subject to the terms we establish for such checks on the Site pages where you may request them, the terms of this Privacy Policy and our Terms of Use. Ripplequest.com may receive a copy of, or otherwise have access to, any such completed background check.

                 

                 
                   

          By Facebook if you connect to Ripplequest.com through Facebook

                   

          You may have the opportunity to connect to Ripplequest.com through Facebook's API when you register for Ripplequest.com or after you have registered for Ripplequest.com. If you connect to Ripplequest.com through Facebook, either when you register or after you have registered, we will collect, store, and use in accordance with this Privacy Policy any and all information you agreed that Facebook could provide to Ripplequest.com through its API. Your agreement (and our access to your information) takes place when you instruct, accept or allow Facebook to register you for a Ripplequest.com account or otherwise connect to Ripplequest.com through Facebook. The information Ripplequest.com may access, collect and store may include the following, among other information, as allowed by you, Facebook's API, and your Facebook privacy settings:

                   
                       
          • your name
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          • your profile picture
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          • your email address
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          • your gender
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          • your birthday
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          • your location (i.e. city)
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          • the names and pictures of your Facebook friends
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          • your interests and affinity networks
            •             other information you make publicly available via Facebook
                     
                   
                   
                     

            By service providers you use in connection with our Services

                     

            If you engage a service provider through Ripplequest.com, such as a home ripplequest agency or a payments processor, that service provider may provide us Personal Information about you or your loved ones such as information relating to your transactions with them.

                   

                   
                     

            By other sources

                     

            In addition, we may obtain from other sources publicly available Personal Information, such as demographic data, and other information to enable us to comply with regulatory requirements, ensure the accuracy of data, better understand your likely interests, prevent fraud, etc.

                   
                 
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